Train every role to your standard.
Upload the handbook nobody reads — or start from nothing — and Wingman builds a complete, hospitality-first training program for every role, proves your team actually learned it, and keeps the standard alive with daily habits.
Your standard lives in your head, not on the floor.
The training binder is out of date, onboarding is whoever's free that day, and you find out someone never learned the allergy protocol when a guest is already upset. Wingman turns how you want things done into training every role can follow, tests that prove they got it, and daily checklists that keep it happening — so the standard is the same on a Tuesday double as it is when you're watching.
Built from your standards
Upload an existing handbook or interview guide, or answer a short wizard. AI fills the gaps with hospitality best practices and writes a complete program for every role — not just a copy of what you already had.
Learn-then-quiz tests
Turn any training into a read-then-test: staff study the material, then get quizzed and auto-scored, so they prove they learned the standard. Assign a test to a person, a role, or all staff with one click.
Daily checklists & pre-shift habits
Opening and closing checklists per role, plus pre-shift rituals that keep the standard front of mind — the difference between a standard on paper and one that happens every shift.
Sign-offs & spot-checks
Managers verify the moments guests actually feel with sign-offs and spot-checks, and coaching flags surface a slipping habit before it becomes normal.
English or Spanish, automatically
Each person picks their language on first login and their training, tests, and checklists come through translated — the interface and your actual content — so the standard finally reaches your whole team.
One profile per person
Training progress, tests passed, checklist completion, and their hiring scorecard all live on one profile — from their first interview onward, not three disconnected systems.
It’s one part of the whole system.
Wingman runs the entire loop that turns first-time guests into regulars — culture, training, hiring, standards, and retention, in one place. Explore the rest:
Guest retention tracking
The payoff of great service — turn first-time guests into regulars, visit by visit.
Learn more →Restaurant hiring
Hire people who fit before you train them — applications, AI screening, careers page.
Learn more →Guest reviews & feedback
See whether the training is landing — surveys plus AI analysis of your Google reviews.
Learn more →Frequently asked
Do I have to build the training from scratch?
No. Upload an existing handbook, interview guide, or training doc and Wingman turns it into a structured program, filling gaps with hospitality best practices. No documents? A short wizard captures how you run things and it writes the program for you.
How do the tests work?
Any training can become a learn-then-quiz: staff read the material, then take an auto-scored test. You assign it to a person, a role, or everyone, they take it a day at a time, and you see who passed — a missed deadline or a lock emails the manager automatically.
Does it work for staff who don't read English well?
Yes. Each person selects their language on first login and their training, tests, and checklists are delivered translated — both the interface and your own content — so back-of-house isn't left guessing.
How is this different from a generic LMS?
It's built for restaurants and tied to the rest of the operation: training connects to hiring scorecards, daily checklists, spot-checks, and ultimately guest retention. It's the standard in action, not a library of videos.
Can managers see who's behind?
Yes. Every person's training progress, test scores, and checklist completion live on one profile, and managers get flagged on missed deadlines and slipping habits so they can coach in the moment.
Turn how you do things into how it's always done.
See Wingman build your training, tests, and daily habits from what you already have.